Testimonials - the moment of truth

Thank you to all the wonderful clients that take the time to leave us an online review... We know your time is precious and we are very grateful as your testimonial helps us to grow and to improve our services. A big thank you to those who send us a card, it brings an instant ray of sunshine to our day.

Why not experience Flawless Beauty Concept for yourself and give us your feedback? We value your feedback as it helps us to improve and tailor our services to suit your individual needs.

" Thank you so very much for hosting the PACE Business Pamper Party and helping us all relax and enjoy a well deserved self indulgence at years end, our last time all together. You're a special lady with many talents!" With appreciation from Sharon @ PACE Business Services.




" Thank you so much to the beautiful Paola and her team at Flawless Beauty Concept. Best Christmas party ever! We were pampered, waited on and treated like royalty. My hands have never felt so amazing and the facial was exquisite. The space is absolutely lovely; warm and inviting. The whole experience was very special and I can not recommend it highly enough. Thanks again ladies." Sarah from PACE Business Services.



Anyone looking for a beauty treatment, or just some 'escape' time, you can't go past Flawless beauty concept. Highly recommend to anyone and I have never left disappointed! Paula is extremely professional & knowledgeable. Very pleased to have found you in Geelong!


So glad I found this Salon! Paula is a skilled and knowledgeable beauty therapist and a delight to visit. I recently move to Geelong from Melbourne and was worried about finding a capable beautician...luck would have it that I struck gold on the first attempt. Whether I go for waxing, an eyebrow shape, facial or a manicure the results are always wonderful and the products used of the highest standard. Keep up the good work! 


Received the Body TLC gift voucher for Christmas and I was impressed with the presentation of the gift voucher. Had the treatment and what a wonderful treatment it was- I want more of that. The Hardest thing was to leave that comfy warm massage bed. Highly recommend!


After a decade of living in Geelong, I have finally found a serene beauty sanctuary where I am pampered by a wonderfully caring and professional expert. I can recommend the Fiji Paradise Pedicure; Shellac Nail services and my most recent discovery... The Diamond OxyMicroderm. Simply divine. I am so thankful to Paula and am her newest fan. She deserves every success, so come on Geelong Women- get yee to Flawless Beauty Concept!

M.(Mosu Kitill)

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Thank you so much for doing my make-up for my wedding. You did such an amazing job and I  got so many compliments! I will be featured in the upcoming Real weddings's Magazine thanks to your talent, I'm sure! Thanks again. 








Going to Flawless Beauty Concept feels like another world and I feel like a new woman. Paula is very professional, extremely knowledgeable, and simply a pleasure. After such a lovely facial, I am thrilled with the results. The overall tone and texture of my skin is completely improved and I know it will just get better as I continue to have Paula take care of my skin. The entire experience is relaxing and well over an hour, totally amazing. She takes the time to really understand what specific needs I have and makes it a priority to focus on those areas each time. Also, she helped me select a skincare range most beneficial for my skin type. Highly recommended!





Many Thanks. My products arrived on Friday afternoon, so I look much improved today. When I have used one, I will order the next and hopefully all will be well.  


Many Thanks, Denise.



I have been a client at flawless beauty concept for a few years now. The staff is highly knowledgeable, especially Paula who has pampered me from head to toes while I was heavily pregnant and made sure that I still kept glowing after giving birth. Thank you girls for consistently offering sound advice, sharing laughs in between treatments and your friendship. I would without a doubt recommend flawless Beauty concept to anyone who not only enjoys being pampered but also likes to see fast results from high perfomance treatments and skin friendly products in a serene environment.


Hilary Sutton



wed2022.jpg - small I have been to Flawless Beauty once a month for half a year and the improvement in my skin has been incredible. I used to have really congested, spotty skin that I felt hideous in, now everything is cleared up and my skin looks fresh and clear and better than it has ever looked. The months leading up to my wedding were very busy and work was always long and very exhausting. Thank God For Facial time , everytime I left the salon, I looked and felt a hundred times better. On my wedding day, so many people commented on how lovely my skin look. The girls use great products and always so professional and understanding ...Thank you, thank you, thank you!



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Thanks Paula and Sylvia for awonderful Hens day Experience on saturday.Angie Sheldrick,Maria Kaio and I absolutely loved the facials and pedicures, the platter and champagne was a lovely touch also...We can't wait to come back and get pampered some more!..xox

As a new mum, I was so preoccupied with attending to my baby that looking after myself fell to the wayside for a while. I finally found time for some RnR and immediately booked in  for the Tropical Unwinding Experience and massage. The Pure Fiji sugar scrub and aromatherapy steam capsule was rejuvenating and relaxing and the facial and massage made me feel like a brand new person...the whole experience left me feeling like I had just spent hours of peaceful bliss on an exotic tropical beach-without even needing to leave the country! Thank you girls for the impeccable service, the care and attention to detail and making me feel like a million bucks!" 

Wow!!! What an experience we had on a recent visit to Melbourne shopping flat out for 3 days & we were really hanging out for some pampering on our tired aching feet & stressed backs. Well enter Paula & Lucy. What magic hands they have. First the tea & chocolates were lovely then followed the lovely relaxing foot massage which in itself had us both totally relaxed then came our total body massage.It was absolutely amazing & just what we both needed. We both floated out of there after & still feel good days after. We had a fantastic experience & the service was above & beyond the call& much appreciated by us both. When back again we will not hesitate to come & visit for some pampering. Thank you once again & we look forward to seeing you again in the future.  
Fi & Kris Tasmania

Thank you times a million for helping me unwind completely with my pre-bridal treatments! I haven't been able to relax & switch off like that for months. Having the My Tropical Unwinding Experience made me feel like I had just slept for a month, I will be recommending this to every single stressed person I meet!!! 


My skin is so smooth, I love it.The Oxygen facial was also amazing, the sensation is unlike anything I've experienced before, can't wait to see the results over the next day. Finally the Essentials & parrafin hand treatment & pedicure were a fabulous finish to a fabulous afternoon. Thank you for making me feel amazing on my bridal journey!!! 



"I frequently go to Flawless Beauty concept for waxing and facial treatments. I keep going back not only because of the accessible location but also because of the products and techniques used by Paula. Paula is extremely talented and professional and truly cares about all of her customers. Each visit is rejuvenating for me and puts a pause on my stressful life. I highly recommend Flawless Beauty Concept to anyone who wants waxing, facial and beauty treatment that lasts and makes life just that little bit better."

"Flawless Beauty has been my concept for 3 years now. Paula is like my fairy god mother who just makes me fabulous after every time I come out of there. Her gorgeous facials cleared out blemishes on face, which I thought were there permanently. I have recommended all her beauty treatments to all who ask 'your makeup is fantastic - where did you get it done?' and 'I need some pampering, and feel beautiful, what should I do?'
"Thanks so much Paula".
Orlane. xxoo

"I had been to about three different salons in the city before I found Flawless Beauty Concept, and now I won't go anywhere else. My past experience with other salons and waxing was painful and embarrassing. When I go to Flawless Beauty Concept, Paula has the job done quickly and comfortably - it doesn't even hurt!  The wax she uses doesn't irritate my skin and now I don't get any ingrown.
Getting the reminder text message before the appointment is really good for me.  
The Facials at Flawless Beauty Concept are bliss. My skin felt smooth and clean, and I could see a difference instantly.  After the next two facials my pores were smaller and my skin was glowing.  Flawless is a little gem in the centre of town and a great place for pampering."
"I can highly recommend it."

"Paula has been taking care of me and my skin for about more than a year now and I have to say that she's a Godsend!!!
She takes the time to understand your skin and give you whatever's going to make you look great and give you the confidence to go out and feel great about yourself! She does not sell herself short and is such a perfectionist!" 

"If there was one word I would use to describe the experience I have when ever Paola works her magic on me - it would be - Wow.  I have been coming to see Paola now for over 4 months and I will keep coming back as she is an expert both with her hands and her expertise in being able to analyse and devise the exact regime and care my skin needs. Not only is coming to see her a relaxing and beautifying experience but my skin and body glow and I get so many people lately commenting on how young and fresh I look, which I love!"
"Working in PR and meeting with lots of clients everyday I love having the confidence knowing that I look great with or without make up. Before I saw Paola this would never happen as I would just cover my large pores and blemishes with so much make-up not any more though!"
"Thank you Paola for making me feel so great every time - you truly are a magician! My skin thanks you also and as long as I want to feel and look like a teenager (which is always) I will be coming and trying hard to get you to squeeze me in for an appointment "
"Thanks again- and see you soon!"
Carol  Coombes

"Flawless Beauty is the one place where you can go and feel like you have just gone on a holiday and you may have only gone around the block! Once you step inside, you forget all your troubles and let the FABULOUS Paula take over. I have been going to Paula for a little over a year and have never even thought about going anywhere else. Every time i go there to get waxing, facial, messages, manicure/pedicure etc she makes you feel like its a celebration! The services are superb and super-relaxing."
"Paula has always managed to fit me in, no matter how tight her schedule; she is an incredibly service-oriented. Whether you want a little pampering or a lot, there is a service just right for you. I have gone there stressed out and after a massage felt completely calm. What a wonderful refuge! My favourite treatment is her ultrasonic facial therapy. I have had acne pretty much all my life but since taking this facial, my skin is cleaner, softer and NO BLACK HEADS!!" 
"After taking this treatment, I have noticed a difference myself. But I was also just wondering if anyone else had noticed it. And from someone seeing me before I had acne and then to the time just a couple weeks after I started using it, she just looked at me and you know, her eyes lit up and she was, you know, 'Wow. Your face looks great.'... That was the best compliment I ever got. Its an amazing facial experience and I plan to try her other treatments as well. You may feel stressed when you walk in the doors but by the time you leave, you have lost all track of time and ready to face the world again! "
"HIGHLY recommend a visit."

"Thanks for the great makeup on my big day!"

"I've been going to Paula for little over a year now and I've never looked back since.The service she provides is nothing short of Flawless, and what's since. The actually takes the time to tailor all her treatments to best suit your needs so you will always look the best you acne be- and the results speak for themselves!"
"Paula is, without doubt, every woman's best kept beauty secret."
"This is one experience you wouldn't want to miss out on!"

"A friend of mine recommended me to do my waxing at Flawless Beauty concept and I have been a loyal customer ever since. Flawless Beauty Concept offers the best services around! Being a frequent customer for over a year now, I have never left the cosy and beautifully decorated place disappointed."
"Paula is highly professional in every way - from her sms reminders to customers a day prior to the appointment to the impeccable services she offers. She is amazing in helping customers relax and feel at home. She is friendly, cheerful and truly enjoys her work. Flawless beauty concept is a haven for stressed out, over worked individuals."
"Everyone deserves to pamper themselves and Flawless Beauty Concept is definitely to go!"

"I have been going to Flawless Beauty concept for around three years and every time I leave, I feel absolutely fabulous. I am so lucky that I have Paula to look after all my beauty needs from Waxing, Spray Tans, Makeup and Spa Experiences. Whilst at the same time having a wonderfully relaxed and enjoyable time, soaking up the atmosphere of the gorgeous salon and Paula's company."
"Feeling beautiful is so much easier with Paula helping the process."
Jiyoung, X

Well, what can I say! Flawless beauty concept is to encounter the divine. From the divine Paula who has a special gift in knowing just what the client needs and caters to this in avery professional but gentle manner to the divine treatments she provides."
"Paula makes you feel special from the moment you arrive right through till its time to leave and believe me, you won't be in a hurry! I have experienced treatments in many other salons all over Australia and here in California where I now live and I can honestly say that I always make sure to receive all my beauty needs at Flawless beauty concept and of course to see Paula when I return to Australia."
"Try it you won't be disappointed and you won't want to go anywhere else.Thought of opening up over here Paula?"        
Lisa Roden, Fresno CA 

"The day I discovered Flawless Beauty concept and Paula is one that I'll never regret. A real blessing in disguise! It's been a little over a year that I've been seeing Paula and she never fails to impress everytime- in every detail and giving you the right attention needed. Then there is also the miraculous wonder she can do for your skin too!"
"Thank You paula:) xoxo"
Vanessa Wong